F.A.Q.

How do you say it!!?

Doctor Sails   / dɑktər selz /

What makes this epoxy different from others?

DrSails® is a must in every sailboat repair kit in order to have a safe voyage and prevent anything from ruining your cruising/racing day.
Our adhesive is designed to provide seamen with one product able to get them out of trouble should an unexpected situation happens such as a hull leak, a ripped sail and gear or a hull/deck delamination, among others. In those situations, one requires a ready-to-dispense, versatile and fast-curing epoxy based adhesive system capable to cure in the most extreme conditions, even underwater. Once mixed, DrSails® reaches high strength flexible to bond almost every material performing high structurality. There is no brand equivalent product in the market currently.

I made a mess with DrSails. How can I clean it?

No matter how meticulous you are, it can sometimes occur. Do not despair. If DrSails® has not yet cured (that is liquid or pasty) with DrSails® Cleaner you put away without problem. If you don’t have DrSails® Cleaner, try with a rag or paper and acetone. If the surface is delicate, better to use soapy water.

If it’s you that you’ve spotted you, wash your hands or you’ve spotted with soap and water and wash the clothes aswell. If DrSails® has dried in the clothes you wouldn’t be able to remove it.

I lost the security cap. What I have to do?

It’s  something could happen to everyone. You use DrSails®, then you get excited cause you solve it and finally you din’t know where you left things. You can store your DrSails® by leaving set the last nozzle you have used. If you have already remove it, you can put a new one. Remember that the nozzles are single use. If you invent a new solution, share it with us!

DrSails bonds everything?

Most of them. We are in continuous development to achieve the perfect adhesive. Materials such as polyethylene (PE), polypropylene (PP) or Teflon (PTFE) are conflicting with adhesives, as they are self-lubricating or inhertes materials.

Which is the best way to prepare the surface?

The DrSails® technology is developed to operate in any conditions, even the most extreme on the planet. Still, we recommend cleaning the surface to be bonded of dust and grease with a damp cloth, even with acetone or alcohol. If the surface to be bonded is not porous, sanding lightly with sandpaper grain fat, promotes the adhesive ability of any adhesive.

What happen if I ran out of nozzles?

DrSails® has thought of everything. The nozzles are certainly a key to use with total comfort without staining. You might find yourself in the situation of not having nozzles, but that does not limit the use of DrSails®. You can take a glass, plastic or any related disposable surface and place the required amount of DrSails® and is mix it until a homogeneous color is obtained, then it will be ready for use.

DrSails 25 or 10 is in my toolbox. How I have to handle it proper?

DrSails 25 or 10ml are designed to be used easily and comfortably. Its syringe-shaped container allows autoaplication without other tools. Simply remove the safety cap, levelling components, place the nozzle and ready.

I have on my hands a DrSails 265 cartridge. How I have to use it?

DrSails® cartridge 265 is the big brother of the series. It is intended for use with a gun of high viscosity silicone (for good). Once you have it in your hands you just have to unscrew the cap, place a mixing nozzle and apply. In the first use of each cartridge we recommend discarding the first 2 / 3cm to ensure that the mix is correct.
If you have more doubts, look at the tutorial (hyperlink) or write.

What happens when I ordered DrSails?

Once you’ve placed your order on our website, you will receive an email confirming references, units, billing address and shipping. then, our logistics department will automatically start to prepare your DrSails® order to place it wherever you want in the shortest possible time. Usually, within 24 hours after the order it leaves the warehouse.

How long I have to wait to get it?

It depends on where you are. We have distribution centres throughout Europe, USA and Australia. If you’ve met the unavailability of delivery because you’re farther than we think, send us an email to info@sailingtechnologies.com so we can advise you which is your best choice.

If I’m in a hurry, how I can get DrSails as soon as possible?

Everybody could be in a hurry. The best way to solve it is to call directly to our local distributor of your the country and he will be happy to help you. If we don’t have any distributor where you are, please contact us to info@sailingtehcnologies.com.

I’m having problems with my order! Where I can find help?

Contact us and tell us what is happening. In less than 24 hours we will contact you. You come first!

How and where can I buy DrSails?

DrSails® can be purchased online or at more than 300 specialty stores. Wherever you buy DrSails®, will always be willing to help.

How I pay for DrSails on-line?

We make things easy. You can pay via PayPal and credit card (Visa and MasterCard only).

My order is made as a company purchasing so, how we handle it?

You can enter the data of your company in “Billing Address” (Name, VAT number, …). Select the check box “Send the bill” and ready.

I’m rewarded with a promo code, where I have to use it?

It is very evident. Whenever you have a discount is qickly and easy to use it. If not so, it is that you do not deserve.

What happens if the purchasing direction and the delivery is not the same?

Do not worry. We had already thought of before. You can enter as many addresses as you want and always sent them up as you feel more comfortable (home, office, club, …). If the shipping address is the same as billing address, very simple just select the “same billing address” box.

Someone said to me that DrSails bonds underwater, really does?

Yes. For over three years we have been working to find the solution to all your problems, and one of them is when you have to fix something that is wet or underwater. DrSails® even works on diesel and gasoline.

I’m a beginner in DrSails technology. Seems easy but it is?

DrSails® was created to bring everyone into the high-tech structural adhesives. Often, these adhesives are difficult to apply or need prior knowledge to use them correctly. We saw it clear: no blends, cups, scales, and always ensuring the best performance.

What happens when I ordered DrSails?

Once you’ve placed your order on our website, you will receive an email confirming references, units, billing address and shipping. then, our logistics department will automatically start to prepare your DrSails® order to place it wherever you want in the shortest possible time. Usually, within 24 hours after the order it leaves the warehouse.

How long I have to wait to get it?

It depends on where you are. We have distribution centres throughout Europe, USA and Australia. If you’ve met the unavailability of delivery because you’re farther than we think, send us an email to info@sailingtechnologies.com so we can advise you which is your best choice.

If I’m in a hurry, how I can get DrSails as soon as possible?

Everybody could be in a hurry. The best way to solve it is to call directly to our local distributor of your the country and he will be happy to help you. If we don’t have any distributor where you are, please contact us to info@sailingtehcnologies.com.

I’m having problems with my order! Where I can find help?

Contact us and tell us what is happening. In less than 24 hours we will contact you. You come first!

How and where can I buy DrSails?

DrSails® can be purchased online or at more than 300 specialty stores. Wherever you buy DrSails®, will always be willing to help.

How I pay for DrSails on-line?

We make things easy. You can pay via PayPal and credit card (Visa and MasterCard only).

My order is made as a company purchasing so, how we handle it?

You can enter the data of your company in “Billing Address” (Name, VAT number, …). Select the check box “Send the bill” and ready.

I’m rewarded with a promo code, where I have to use it?

It is very evident. Whenever you have a discount is qickly and easy to use it. If not so, it is that you do not deserve.

What happens if the purchasing direction and the delivery is not the same?

Do not worry. We had already thought of before. You can enter as many addresses as you want and always sent them up as you feel more comfortable (home, office, club, …). If the shipping address is the same as billing address, very simple just select the “same billing address” box.

How do you say it!!?

Doctor Sails   / dɑktər selz /

What makes this epoxy different from others?

DrSails® is a must in every sailboat repair kit in order to have a safe voyage and prevent anything from ruining your cruising/racing day.
Our adhesive is designed to provide seamen with one product able to get them out of trouble should an unexpected situation happens such as a hull leak, a ripped sail and gear or a hull/deck delamination, among others. In those situations, one requires a ready-to-dispense, versatile and fast-curing epoxy based adhesive system capable to cure in the most extreme conditions, even underwater. Once mixed, DrSails® reaches high strength flexible to bond almost every material performing high structurality. There is no brand equivalent product in the market currently.

I made a mess with DrSails. How can I clean it?

No matter how meticulous you are, it can sometimes occur. Do not despair. If DrSails® has not yet cured (that is liquid or pasty) with DrSails® Cleaner you put away without problem. If you don’t have DrSails® Cleaner, try with a rag or paper and acetone. If the surface is delicate, better to use soapy water.

If it’s you that you’ve spotted you, wash your hands or you’ve spotted with soap and water and wash the clothes aswell. If DrSails® has dried in the clothes you wouldn’t be able to remove it.

I lost the security cap. What I have to do?

It’s  something could happen to everyone. You use DrSails®, then you get excited cause you solve it and finally you din’t know where you left things. You can store your DrSails® by leaving set the last nozzle you have used. If you have already remove it, you can put a new one. Remember that the nozzles are single use. If you invent a new solution, share it with us!

DrSails bonds everything?

Most of them. We are in continuous development to achieve the perfect adhesive. Materials such as polyethylene (PE), polypropylene (PP) or Teflon (PTFE) are conflicting with adhesives, as they are self-lubricating or inhertes materials.

Which is the best way to prepare the surface?

The DrSails® technology is developed to operate in any conditions, even the most extreme on the planet. Still, we recommend cleaning the surface to be bonded of dust and grease with a damp cloth, even with acetone or alcohol. If the surface to be bonded is not porous, sanding lightly with sandpaper grain fat, promotes the adhesive ability of any adhesive.

What happen if I ran out of nozzles?

DrSails® has thought of everything. The nozzles are certainly a key to use with total comfort without staining. You might find yourself in the situation of not having nozzles, but that does not limit the use of DrSails®. You can take a glass, plastic or any related disposable surface and place the required amount of DrSails® and is mix it until a homogeneous color is obtained, then it will be ready for use.

DrSails 25 or 10 is in my toolbox. How I have to handle it proper?

DrSails 25 or 10ml are designed to be used easily and comfortably. Its syringe-shaped container allows autoaplication without other tools. Simply remove the safety cap, levelling components, place the nozzle and ready.

I have on my hands a DrSails 265 cartridge. How I have to use it?

DrSails® cartridge 265 is the big brother of the series. It is intended for use with a gun of high viscosity silicone (for good). Once you have it in your hands you just have to unscrew the cap, place a mixing nozzle and apply. In the first use of each cartridge we recommend discarding the first 2 / 3cm to ensure that the mix is correct.
If you have more doubts, look at the tutorial (hyperlink) or write.

Someone said to me that DrSails bonds underwater, really does?

Yes. For over three years we have been working to find the solution to all your problems, and one of them is when you have to fix something that is wet or underwater. DrSails® even works on diesel and gasoline.

I’m a beginner in DrSails technology. Seems easy but it is?

DrSails® was created to bring everyone into the high-tech structural adhesives. Often, these adhesives are difficult to apply or need prior knowledge to use them correctly. We saw it clear: no blends, cups, scales, and always ensuring the best performance.

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